Director, Practice Management

Job overview

The Director, Practice Management role is onsite in Chicago, IL. Compensation is not specified. The position supports the Chief Development Officer and Oxford’s Managing Directors, helping them operate more effectively and maintain consistent client service across practices. The director serves as an implementation partner for practice efficiency and firm initiatives. By improving workflows, supporting policy and technology adoption, coordinating with internal teams, and sharing operational feedback with leadership, the role helps reduce friction for Managing Directors and supports client service, consistency, effectiveness, and retention.

What you'll do

• Assess client-related challenges and coordinate timely resolution
• identify recurring practice issues and recommend improvements
• evaluate workflows with Managing Directors
• develop tools and resources for practice management and client service
• support policy, procedure, and technology rollouts
• liaise with operations, compliance, technology, and HR
• provide targeted training and guidance
• track adoption metrics and report feedback
• analyze processes and recommend enhancements
• help standardize best practices
• contribute to firm-wide operational initiatives.

What we're looking for

Skills & competencies

director

practice management

chicago il

oxford financial group

wealth management

financial services

operational efficiency

workflow improvement

technology adoption

client service

leadership collaboration

travel up to 25%

Work arrangement

• Weekend coverage required

Why this role

Requires at least 10 years of relevant experience; travel up to 25%.

About the employer

Oxford Financial GRP is hiring for this role. Industry: Portfolio Management and Investment Advice. Sector: 52.