Bilingual Retail Customer Service Specialist (Spanish)

Job overview

The Bilingual Retail Customer Service Specialist (Spanish) is an onsite role based in Albuquerque, NM. Compensation is not specified for this position, which supports the retail sales department at Sherwin-Williams. This role exists to provide exceptional service to retail and wholesale customers by assisting with product selection, processing transactions, and maintaining store standards. The specialist contributes to the team's success by meeting sales goals and ensuring a positive customer experience.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

part-time

day shift

albuquerque nm

spanish

bilingual

retail

customer service

sales

sherwin-williams

no on-call

no weekends

entry level

Work arrangement

• Weekend coverage required

Benefits & perks

• Rewards, benefits, and flexibility to enhance health and well-being
• opportunities to learn, develop new skills, and grow contribution
• inclusive team and community commitment.

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.