Patient Check-In Representative

Job overview

The Patient Check-In Representative role is onsite at SouthCoast Health’s Eisenhower Drive office in Savannah, GA. Compensation is not specified. The position is a first point of contact for patients and families at the clinic. The representative supports patient flow and a positive arrival experience by greeting visitors, completing check-in documentation, verifying information, and notifying clinical staff when patients are ready.

What you'll do

• Greet patients and family members
• provide directions and assistance
• address concerns or refer them to a supervisor
• provide paper forms or a Phreesia tablet
• verify and update insurance and demographic information
• notify physicians or staff when patients are ready
• monitor wait times and physician schedules
• maintain sign-in sheets and patient confidentiality
• follow emergency protocols
• collect copays when required by office procedures.

What we're looking for

Skills & competencies

patient check-in representative

savannah ga

southcoast health

patient reception

healthcare office

patient registration

customer service

data entry

patient confidentiality

high school diploma

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or equivalent and at least one year of customer service experience; healthcare receptionist experience is preferred. The role requires patient-information confidentiality.

About the employer

SouthCoast Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.