Director of Operations

Job overview

The Director of Operations role is an onsite, full-time position in Hialeah, FL; compensation is not specified. PCNA supplies promotional products and decoration services, with businesses spanning promotional goods, apparel, printing, and fulfillment. The director leads production operations to support safe, efficient, high-quality decoration and timely customer orders. The role aligns production performance with business goals through operational planning, continuous improvement, cross-functional coordination, and development of production leaders.

What you'll do

• Lead business strategy execution and business-unit financial performance
• plan and forecast with finance and commercial teams
• establish and monitor KPIs
• oversee manufacturing and production processes
• lead Lean and continuous improvement initiatives
• align operations with customer needs
• develop production managers and supervisors
• coordinate with supply chain, engineering, quality, customer care, sales, and HR.

What we're looking for

Skills & competencies

director of operations

production leadership

manufacturing operations

lean manufacturing

continuous improvement

p&l management

promotional products

hialeah fl

bulletline

pcna

bilingual english-spanish

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, and dental coverage
• short-term disability
• 401(k) matching
• paid time off and holidays
• teammate assistance fund
• flexible scheduling.

Why this role

Requires fluency in English and Spanish and experience leading production teams in a high-volume manufacturing environment.

About the employer

Bulletline LLC is hiring for this role. Industry: Commercial Screen Printing. Sector: 32.