Roadside Service Dispatcher
Employment type
Full-time
Work setting
On-site
Location
Vail, AZ
Schedule
Day shift
Posted
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Job overview
The Roadside Service Dispatcher is an onsite role based in Vail, AZ. Compensation is not specified in the listing, and this position supports the centralized services department at GEICO, a major auto insurer. This role exists to provide immediate assistance and reassurance to policyholders during roadside emergencies. The dispatcher manages incoming calls, coordinates tow truck services, and handles glass and locksmith claims to ensure customer safety and satisfaction.
What you'll do
- Manage incoming calls, support glass claims, coordinate locksmith services, and process tow truck requests.
- Resolve customer concerns to ensure a positive experience.
What we're looking for
- Skills & competencies
- full-timeday shiftvail azgeicocustomer servicedispatcherroadside assistanceonsiteweekend requiredno on-callno travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health, dental, and vision benefits from Day 1, 401(k) with 6% match, paid time off, 13 paid holidays, and tuition assistance.
Why this role
In-office training provided with potential for 80% on-site and 20% off-site work flexibility.
About the employer
GEICO is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Direct Property and Casualty Insurance Carriers
- Occupation code
- 43-5032.00
You'll be redirected to the employer's application page.
Listing ID: bd7f3923-3fc8-41b6-b2c6-272e1be3230d