Customer Success Manager
Compensation
$75k – $100k /yr
Employment type
Full-time
Work setting
On-site
Location
Atlanta, GA
Schedule
Day shift
Posted
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Job overview
The Customer Success Manager is an onsite role based in Atlanta, GA, with a salary range of $75,000–$100,000 per year. This position manages a portfolio of accounts to ensure customer retention and growth. This role exists to drive customer adoption and value realization. The manager builds deep relationships with stakeholders, monitors account health, and identifies expansion opportunities to support the company's business objectives.
What you'll do
- Manage portfolio of 30+ accounts
- conduct QBRs
- build customer relationships
- translate goals into success plans
- own GRR/NRR outcomes
- monitor health indicators
- identify upsell opportunities.
What we're looking for
- Skills & competencies
- full-timeday shiftatlanta gacleocustomer successsaasaccount managementtechnologyonsite$75k-$100k/yr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health, dental, vision, 401k match, flexible PTO, parental leave
About the employer
Cleo is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Administrative Management and General Management Consulting Services
- Occupation code
- 11-2022.00
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Listing ID: bd4d0b94-d034-4cfd-8fba-ef1a40be5698