Seasonal Customer Care Representative

Job overview

The Seasonal Customer Care Representative role is onsite in Dunn, NC, with stated pay of $18–$20 per hour. DCC Propane serves residential, agricultural, commercial, and industrial customers with propane and water-conditioning services and emphasizes safety and customer service. The representative serves as a liaison between customers and the service team, handling inquiries and coordinating service needs. The role supports safe, timely, and efficient responses while maintaining customer records, payments, and related office processes.

What you'll do

• Provide customer service by phone and in person
• resolve or escalate inquiries and complaints
• process counter transactions and payments
• update customer records and accounts
• assist with billing inquiries or light collections as assigned
• coordinate gas or water service needs
• manage parts inventory
• submit complete paperwork
• attend safety meetings and training.

What we're looking for

Skills & competencies

seasonal customer care

customer service

inside sales support

propane services

service coordination

dunn nc

dcc propane

$18–$20/hour

high school diploma/ged

local travel

office environment

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, and dental plans
• supplemental insurance programs
• 401(k) with company match
• paid time off and holidays.

Why this role

The posting identifies the role as seasonal, requires a high school diploma or GED, and lists local travel only. Three years of office experience and customer service or inside sales experience are preferred.

About the employer

DCC Propane, LLC is hiring for this role. Industry: Petroleum and Petroleum Products Merchant Wholesalers (except Bulk Stations and Terminals). Sector: 42.