Bilingual Intake Counselor, Prevention

Job overview

The Bilingual Intake Counselor, Prevention role is onsite in San Rafael, CA, with three full workdays each week in the office and availability during business hours. Compensation starts at $32 per hour. St. Vincent de Paul Society of Marin provides food, housing, and crisis assistance to residents facing hardship. As a first point of contact, the counselor assesses client needs, determines program eligibility, gathers supporting documentation, and coordinates assistance or referrals. The role maintains accurate records and works with community partners and program staff to connect clients with appropriate resources.

What you'll do

• Respond to client requests and phone support lines
• assess needs and eligibility
• meet with clients and assist with applications or documentation
• submit assistance requests within one business day after receiving documentation
• connect clients with community resources and partner agencies
• maintain records in HMIS, Apricot, and internal systems
• attend staff meetings and training
• collaborate with referral sources and meet weekly with the Rapid Rehousing Program Manager
• forward participant complaints and concerns according to policy.

What we're looking for

Skills & competencies

bilingual intake counselor

prevention

san rafael ca

st. vincent de paul society of marin

full-time

$32 per hour starting

english and spanish

client intake

crisis assistance

community referrals

hmis

rapid rehousing

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid holidays, floating holidays, vacation, sick and mental health days
• employer-paid medical, dental, vision, chiropractic and acupuncture coverage
• life and AD&D insurance
• flexible spending accounts
• 403(b) with annual employer contribution
• commuter programs
• employee assistance program
• and potential holiday bonus if feasible.

Why this role

English and Spanish fluency in verbal and written communication is required. The role includes Wednesday Help Desk service from 1:00 p.m. to 3:30 p.m.; a bachelor’s degree is preferred but not required, and equivalent experience may suffice.

About the employer

St Vincent De Paul Society District Council Of Mar is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.