Customer Service Representative

Job overview

The Customer Service Representative role is onsite in the office in the listing area of ZIP code 80011, Colorado. Compensation is listed as $26–$30; the posting does not specify a pay period. Alliance Door Products distributes door products and serves customers in the building materials industry. The representative handles customer requests and order-related follow-up, enters orders for stocked products, and helps customers navigate quotations and product information. The role supports accurate service and coordinated work across the customer service team.

What you'll do

• Address customer needs, requests, and concerns
• process calls and information requests
• track order delays, backorders, status, and confirmations
• enter orders for basic stocked products
• follow up on quotations
• build knowledge of door and millwork products
• communicate with team members and work independently with minimal supervision.

What we're looking for

Skills & competencies

customer service representative

full-time

80011 co

alliance door products

monday–friday

office-based

customer support

order processing

order tracking

door products

millwork

microsoft outlook

microsoft word

microsoft excel

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• employer-contributed HSA
• retirement plan
• paid holidays
• paid time off
• paid bereavement leave
• 401(k)
• growth and development opportunities.

Why this role

The posting specifies Monday–Friday office work and requires at least five years of office customer service experience and three years in millwork, building, or a combination. Benefits include medical, dental, and vision insurance, employer-contributed HSA, retirement plan, paid holidays, paid time off, bereavement leave, and 401(k).

About the employer

Alliance Door Products is hiring for this role. Industry: Other Building Material Dealers. Sector: 44.