Customer Support Specialist

Job overview

The Customer Support Specialist role is an onsite position based in Winthrop Harbor, IL. Compensation is specified as $27 to $32 per hour, and this role supports the Kenosha branch of Uline, a leading distributor of shipping and industrial materials. This role exists to provide legendary service to customers by processing orders, making product recommendations, and handling account inquiries. The specialist will act as a product and solutions expert, building business relationships via phone, email, and chat.

What you'll do

• Process customer orders
• make product recommendations
• handle account inquiries
• act as a product and solutions expert
• build business relationships via phone, email, and chat
• assist customers with website navigation.

What we're looking for

Skills & competencies

full-time

day shift

winthrop harbor il

uline

customer support

order processing

onsite

no on-call

drug-free workplace

eeo employer

$27-$32/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, paid time off, paid holidays, tuition assistance, on-site fitness center.

Why this role

Includes $2 shift differential, comprehensive training, and 401(k) with 6% match from day one.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.