Customer Support Specialist
Employment type
Full-time
Work setting
On-site
Location
New York, NY
Schedule
Day shift
Posted
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Job overview
The Customer Support Specialist works onsite in New York, NY. Compensation is not specified. The role supports customers with questions, account concerns, product information, and troubleshooting. The specialist communicates with customers by phone, email, and online chat, documents interactions, identifies recurring issues, and coordinates with other departments to resolve problems efficiently. The role helps maintain a professional and friendly customer experience while supporting timely issue resolution.
What you'll do
- Assist customers with questions, account concerns, product information, and troubleshooting
- communicate by phone, email, and online chat
- document customer interactions
- identify recurring issues
- work with other departments to resolve problems efficiently
- maintain a professional and friendly approach.
What we're looking for
- Skills & competencies
- customer support specialistcustomer servicephone supportemail supportonline chataccount concernsproduct informationtroubleshootingissue resolutionnew york nyteam 653 int
- Work arrangement
- Weekend coverage required
About the employer
Team 653 INT is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: bcc6a803-0b3a-43a5-b4e9-71990b7726f9