Experienced Automotive Service Advisor

Job overview

The Experienced Automotive Service Advisor role is onsite in Hurlock, MD, and compensation is not specified. The position supports the Preston Automotive Group service department by coordinating communication between customers and technicians. The advisor explains technician recommendations, helps customers understand maintenance and repair needs, and follows service visits through completion. This work supports a clear customer experience and helps customers make informed decisions about vehicle safety and service.

What you'll do

• Review service appointments
• greet customers
• perform vehicle walk-arounds and inspect vehicles
• estimate service visit duration
• update customers through their preferred communication platform
• advise customers about recommended maintenance and repairs
• communicate with technicians and parts associates
• answer product questions
• meet or exceed targeted sales goals
• follow up after visits to check customer satisfaction.

What we're looking for

Skills & competencies

automotive service advisor

hurlock md

preston automotive group

service department

customer experience

vehicle walk-around

maintenance recommendations

repair needs

technician communication

parts associates

service follow-up

Work arrangement

• Weekend coverage required

Why this role

Requires at least three years of experience, a valid driver’s license, and an acceptable safe driving record.

About the employer

Preston Automotive Group is hiring for this role. Industry: General Automotive Repair. Sector: 81.