Seasonal Guest Services Representative

Job overview

The Seasonal Guest Services Representative role is onsite in York Village, ME. Compensation is not specified. The position supports Stonewall Kitchen’s guest service operations during the busy holiday season. The representative handles guest orders and inquiries, resolves concerns, and supports sales and corporate gifting projects. The role helps maintain positive guest relationships through accurate order processing, shipping guidance, and follow-up.

What you'll do

• Take and process orders by phone, fax, and mail
• respond to inquiries and emails
• address complaints and concerns
• provide product and procedural information
• promote specials and upsell
• explain shipping options
• manage corporate gift orders from initial contact through delivery follow-up
• handle calls from potential business partners.

What we're looking for

Skills & competencies

seasonal

guest services representative

customer service

order processing

problem resolution

corporate gifting

upselling

york village me

stonewall kitchen

phone and email support

Work arrangement

• Weekend coverage required

Why this role

Seasonal role supporting the busy holiday season and serving as the key point of contact for the Corporate Gifting program.

About the employer

Stonewall Kitchen LLC is hiring for this role. Industry: Gift, Novelty, and Souvenir Retailers. Sector: 45.