Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member role is onsite in Helotes, TX, and pays $55,000–$80,000 per year. The position supports Kristin Sorensen’s community-serving State Farm agency, a close-knit team of four full-time members. The representative builds customer relationships, guides clients through insurance options, and helps generate leads and appointments. The role contributes to agency growth by marketing products and services that fit customer needs and following up to support continued satisfaction.

What you'll do

• Build customer relationships and follow up to support satisfaction
• guide clients through insurance options using a customer-centered, needs-based approach
• generate leads
• coordinate appointments
• market products and services tailored to customer needs.

What we're looking for

Skills & competencies

customer relations representative

insurance customer service

customer relationships

lead generation

appointment coordination

helotes tx

full-time

$55,000–$80,000/year

license reimbursement

performance bonus

flexible schedule

paid time off

training and development

simple ira

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, license reimbursement, performance bonus, flexible schedule, advancement opportunities, paid time off, training and development, and company parties.

Why this role

The agency describes a positive, encouraging, growth-focused office culture and offers license reimbursement, performance bonuses, and advancement opportunities.

About the employer

Kristin Sorensen - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.