Service Division Manager, Plumbing and Heating

Job overview

The Service Division Manager, Plumbing and Heating role is onsite in Renner, SD. Compensation is not specified. The manager leads the plumbing and heating service department and reports to the president. The role oversees daily service operations, technicians, customer relationships, and department performance. By coordinating workloads, supporting safe and profitable project delivery, and managing budgets and service growth, the manager contributes to effective customer service and department results.

What you'll do

• Lead daily service department operations
• maintain customer relationships and pursue new business
• generate leads and promote preventative maintenance and service agreements
• prepare estimates, proposals, and bids
• oversee awarded projects
• recruit, onboard, train, coach, and evaluate technicians
• manage technician resources and scheduling
• resolve customer concerns
• coordinate with suppliers and internal teams
• manage budgets and profitability
• ensure compliance with policies and safety standards
• monitor pricing and productivity
• maintain project records
• oversee collections and lien processes
• lead department meetings.

What we're looking for

Skills & competencies

service division manager

plumbing

heating

renner sd

service department leadership

technician management

customer relationships

preventative maintenance

service agreements

project oversight

department budgets

safety compliance

solid rock recruiting

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or equivalent, at least 10 years of plumbing service management experience or a combination of relevant education and industry experience, extensive plumbing and hydronics knowledge, and a valid driver’s license with a satisfactory record.

About the employer

Solid Rock Recruiting LLC is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.