Customer Service Assistant
Compensation
$31k – $50k /yr
Employment type
Full-time
Work setting
On-site
Location
Cullman, AL
Schedule
Day shift
Posted
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Job overview
The Customer Service Assistant role is onsite in Cullman, AL. Compensation is $31,200–$50,000 per year. The position provides customer service and administrative support to a Customer Service Representative at R.E. Garrison Trucking.
What you'll do
- Enter orders through manual tender or EDI and audit loads built by Loadmaster
- schedule orders around drivers’ hours of service and transit times
- assist with unbilled orders and exceptions, customer portals, and load updates
- provide day-to-day customer contact and accept loads when covering for a Customer Service Representative
- escalate account issues to the secondary backup.
What we're looking for
- Skills & competencies
- customer service assistantcustomer supporttransportationlogisticsorder entryediload schedulingcustomer portalscullman alr.e. garrison truckingfull-timeattention to detail
- Work arrangement
- Weekend coverage required
Why this role
The posting calls for time management, transportation knowledge such as hours of service and transit times, multitasking, and attention to detail.
About the employer
R E Garrison Trucking Inc is hiring for this role. Industry: General Freight Trucking, Long-Distance, Truckload. Sector: 48.
Additional details
- Industry sector
- 48
- Industry
- General Freight Trucking, Long-Distance, Truckload
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: bc74851e-7b09-4718-a176-544608e20d58