Customer Service Representative, Part-Time

Job overview

Customer Service Representative, Part-Time is an onsite role in Ormond Beach, FL; the posting identifies Holly Hill as the location. The posting lists pay of $17 to $19 per hour. The representative supports All Volusia and Flagler Heating and Air, a family-owned home comfort services provider. The role serves as a first point of contact for customers and supports service operations through phone assistance, appointment coordination, document preparation, record keeping, and administrative help. Participation in the emergency after-hours dispatch phone rotation is part of the role and includes additional pay.

What you'll do

• Greet and assist customers by phone
• manage inbound and outbound calls
• schedule and confirm appointments
• draft customer correspondence, contracts, and service documents
• maintain filing and records
• support general administrative duties
• participate in the emergency after-hours dispatch phone rotation.

What we're looking for

Skills & competencies

customer service representative

part-time

ormond beach fl

holly hill fl

all volusia and flagler heating and air

phone support

appointment scheduling

administrative support

record keeping

after-hours dispatch rotation

$17–$19/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, and training and development.

Why this role

The posting notes additional pay for the emergency after-hours dispatch phone rotation and lists bilingual ability as a plus, not a requirement.

About the employer

All Volusia and Flagler Heating and Air is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.