Allstate Customer Service Representative

Job overview

The Allstate Customer Service Representative role is hybrid in Broomfield, CO, with flexible work-from-home options noted in the posting. Compensation is $40,000–$60,000 per year. The agency provides personalized service and tailored insurance solutions to the Broomfield community. The representative answers policy questions, processes changes, renewals, and claims, identifies customer needs, and recommends insurance solutions. The role supports customer relationships and accurate service through agency software and ongoing product training.

What you'll do

• Assist customers with policy inquiries and coverage information
• process policy changes, renewals, and claims
• build customer relationships
• identify needs and recommend insurance solutions
• handle complaints professionally
• manage customer information and documentation in agency software
• participate in meetings and training
• support marketing efforts.

What we're looking for

Skills & competencies

customer service representative

insurance

policy support

claims processing

customer relationships

broomfield co

allstate insurance agency

hybrid remote

insurance license

agency software

customer solutions

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance bonus, dental and health insurance, flexible schedule, advancement opportunities, and paid time off.

Why this role

The posting offers flexible work-from-home options and requires an active insurance license or willingness to obtain one.

About the employer

Allstate Insurance Agency - Rick Hernandez is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.