Care Navigator — Massachusetts

Job overview

The Care Navigator — Massachusetts role is based in Attleboro, MA and works primarily with assigned hospitals, skilled nursing facilities, assisted living communities, and physician practices in southeastern Massachusetts and parts of Norfolk County. The posting does not specify compensation. HopeHealth provides hospice, palliative care, home health, and related support services to patients and families. The navigator builds referral relationships, educates patients and partners about care options, and coordinates transitions for people facing serious illness. The role supports organizational growth while helping patients and families navigate hospice and palliative care services.

What you'll do

• Cultivate relationships with assigned hospitals, nursing homes, assisted living facilities, and physician offices
• support growth goals for the assigned territory
• educate patients, families, and referral partners about HopeHealth services and eligibility
• conduct goals-of-care conversations and hospice informational visits
• coordinate care transitions and communication
• collaborate with interdisciplinary teams and the Access Center
• participate in care coordination meetings and community events
• use CRM tools to track outreach and outcomes
• maintain timely EMR documentation and follow quality, safety, infection-control, and HIPAA requirements.

What we're looking for

Skills & competencies

care navigator

hospice

palliative care

care transitions

patient education

referral relationships

healthcare business development

attleboro ma

hopehealth

8:00 a.m.–4:30 p.m.

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• retirement plan with employer contribution
• flexible spending accounts
• disability and life insurance
• earned time and paid holidays
• wellbeing initiatives
• educational assistance
• continuing education
• certification reimbursement.

Why this role

A bachelor’s degree and at least five years of healthcare business development, service-line growth, or related experience are required; an RN is highly preferred but not required. Schedule listed as 8:00 a.m.–4:30 p.m.

About the employer

HopeHealth is hiring for this role. Industry: Home Health Care Services. Sector: 62.