Patient Support Coordinator (PSC)

Job overview

The Patient Support Coordinator (PSC) is an onsite role based in Seattle, WA, with a pay range of $23.15 - $34.73 per hour. This position supports the Orthopedics and Rehabilitation Center at Seattle Children's, a top-ranked pediatric academic medical center serving Washington, Alaska, Montana, and Idaho. This role serves as a vital liaison between patients, families, and clinical teams, ensuring efficient communication and high-quality customer service. The coordinator manages high-volume phone lines, facilitates patient flow, and assists with administrative tasks to support the delivery of superior pediatric care.

What you'll do

• Prioritize and route high-volume calls, document patient information, support medication and supply authorizations, manage customer flow, and provide research and follow-up support.

What we're looking for

Skills & competencies

full-time

day shift

seattle wa

patient support

customer service

healthcare

administrative

onsite

pediatric

coordinator

$23-$34/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, 403(b), life insurance, paid time off, tuition reimbursement.

Why this role

Requires 3+ years of customer service or office management experience in a clinical setting; healthcare back-office experience is preferred.

About the employer

Seattle Children's is hiring for this role. Industry: Specialty (except Psychiatric and Substance Abuse) Hospitals. Sector: 62.