Security Operations Center (SOC) Operator

Job overview

The Security Operations Center (SOC) Operator is an onsite role based in San Jose, CA. Compensation is not specified for this position, which supports the Security Operations Center team in safeguarding client assets and personnel. This role exists to monitor alarms, video surveillance systems, and AI-assisted detection platforms to identify and triage security events in real time. The operator performs advanced CCTV monitoring, coordinates multi-channel dispatch operations, and maintains detailed incident logs to ensure operational integrity.

What you'll do

• Monitor alarms, video surveillance systems, and AI-assisted detection platforms.
• Perform advanced CCTV monitoring and live tracking.
• Conduct archival video review and compile investigative packages.
• Receive and respond to emergency and non-emergency calls.
• Coordinate multi-channel dispatch operations.
• Maintain detailed incident logs and alarm classifications.
• Utilize AVERT workflows and ticketing systems.
• Conduct first-level troubleshooting for security devices.
• Provide situational awareness to leadership.
• Assist with post-incident reporting and evidence gathering.

What we're looking for

Skills & competencies

full-time

day shift

san jose ca

securitas

security

cctv

dispatch

alarm monitoring

onsite

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, employer-provided medical and dental coverage, company-paid life insurance, voluntary life and disability insurance, employee assistance plan, Securitas Saves discount program, paid holidays, and paid time away from work.

Why this role

AI-assisted detection platform monitoring, multi-channel dispatch coordination, and investigative video package compilation.

About the employer

Securitas is hiring for this role. Industry: Security Guards and Patrol Services. Sector: 56.