Residential Sales and Service Associate

Job overview

The Residential Sales and Service Associate role is an onsite, full-time position listed in Rockville, MD. The posting does not specify compensation. The role supports Tower Companies’ Sales team at The Blairs District in Silver Spring, Maryland. The associate guides prospective residents through apartment inquiries, tours, applications, and move-in preparation. By maintaining timely follow-up and accurate records, the role supports leasing activity and a welcoming experience for future residents.

What you'll do

• Prepare and open the sales office
• learn available inventory and offers
• make outreach calls and follow up by email or text
• respond to inquiries and arrange tours
• document calls, tours, and follow-up in Yardi and CRM
• support resident referrals
• attend outreach events as appropriate
• inspect apartments for readiness
• guide applicants through the leasing portal
• prepare move-in checklists and lease documents.

What we're looking for

Skills & competencies

residential sales

leasing

apartment tours

resident services

customer follow-up

yardi

crm

move-in coordination

rockville md

silver spring md

tower companies

full-time

Work arrangement

• Weekend coverage required

Why this role

The role supports a portfolio of Class A and B residential high-rise communities and includes resident tours, leasing follow-up, and move-in coordination.

About the employer

Tower Companies is hiring for this role. Industry: Lessors of Residential Buildings and Dwellings. Sector: 53.