Front Desk Agent and Night Auditor

Job overview

The Front Desk Agent and Night Auditor position is onsite in Miami, FL. Compensation is not specified; the posting describes pay as competitive. The role supports guest services and hotel operations at Springhill Suites Miami. The position helps create a welcoming guest experience by handling arrivals, departures, reservations, requests, records, and billing. For overnight shifts, it also supports operational and financial accuracy through nightly audits and transaction reconciliation.

What you'll do

• Welcome guests
• process check-ins and check-outs
• manage reservations, room assignments, and requests
• respond to guest concerns
• maintain guest records and billing information
• coordinate with other departments
• promote hotel amenities and local attractions
• for overnight shifts, perform nightly audits and reconcile transactions
• generate reports and maintain a clean, organized work area.

What we're looking for

Skills & competencies

front desk agent

night auditor

springhill suites miami

miami fl

onsite

full-time

guest services

check-in and checkout

reservations

hotel operations

night audit

transaction reconciliation

weekend availability

hospitality

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• paid time off
• holiday pay
• employee hotel discounts
• training and professional development
• career advancement opportunities.

Why this role

Opportunities are available for front desk and overnight audit shifts. Flexible scheduling may include mornings, evenings, overnight shifts, weekends, and holidays.

About the employer

Springhill Suites Miami is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.