Customer Relations Representative, State Farm Agent Team Member

Job overview

The Customer Relations Representative, State Farm Agent Team Member role is onsite in Raleigh, NC, with a stated salary of $50,000–$60,000 per year plus commission. The role supports customer experience and growth at Danny Newton’s insurance agency. The representative resolves customer inquiries, maintains accurate records, supports retention efforts, and coordinates with agency team members to meet the needs of community members.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

customer service

customer records

customer retention

problem solving

insurance agency

raleigh nc

danny newton state farm agent

$50k–$60k/year

commission

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• performance-based bonus
• flexible schedule
• health insurance
• paid time off
• training and development
• advancement opportunities.

Why this role

The posting lists salary plus commission, performance-based bonuses, flexible scheduling, training and development, and advancement opportunities.

About the employer

Danny Newton - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.