Customer Relations Representative, State Farm Agent Team

Job overview

The Customer Relations Representative, State Farm Agent Team is an onsite, full-time role in Sidney, OH, paying $45,000–$65,000 per year. The role supports Ashley Himes’s State Farm insurance agency and its client experience. The representative resolves customer issues, maintains client records, supports retention efforts, and coordinates with other departments. These activities help the agency strengthen customer relationships and support its growth.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update client records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

insurance

full-time

sidney oh

state farm agent

customer inquiries

issue resolution

client records

customer retention

communication

problem solving

$45k–$65k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, performance bonus, flexible schedule, health insurance, paid time off, training and development, and advancement opportunities.

Why this role

The posting identifies internal advancement opportunities for driven and sales-minded candidates.

About the employer

Ashley Himes - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.