Automotive Service Writer

Job overview

Compensation is $0 per year. The Automotive Service Writer position is onsite in Kailua-Kona, HI. Big Island Motors is seeking a customer service-oriented team member to act as a liaison between customers and the service department regarding vehicle repair needs. The service writer coordinates customer communication and service transactions, helping customers understand repair progress and supporting the service department’s workflow. The role connects customer requests with appointments, orders, and repair updates.

What you'll do

• Greet and interact with customers
• answer phones
• schedule appointments
• process orders and customer transactions
• update customers on repair progress
• monitor delivery
• provide communications and support to Service Department staff.

What we're looking for

Skills & competencies

automotive service writer

customer service

vehicle repairs

appointment scheduling

repair updates

service department

kailua-kona hi

big island motors

training provided

driver’s license required

Work arrangement

• Weekend coverage required

Why this role

Training is provided; current driver’s license and traffic abstract are required; pre-employment drug testing is required.

About the employer

Big Island Motors is hiring for this role. Industry: General Automotive Repair. Sector: 81.