Contact Center Service Delivery Operations Manager
Compensation
$24 – $25 /hr
Employment type
Full-time
Work setting
On-site
Location
San Antonio, TX
Schedule
Day shift
Posted
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Job overview
The Contact Center Service Delivery Operations Manager role is an onsite position located in San Antonio, TX, with compensation ranging from $24 to $25 per hour. This role supports the Trinity Staffing Services team in managing daily contact center operations. The role exists to ensure the delivery of high-quality service by monitoring KPIs, coaching supervisors, and optimizing workflows. By maintaining operational excellence and fostering team development, the manager ensures that the contact center meets its performance and productivity goals.
What we're looking for
- Skills & competencies
- full-timeday shiftsan antonio txtrinity staffingoperations managercontact centermanagementleadershipweekend requiredno on-callno travel$24-25/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Operational leadership, Performance management, Continuous process improvement
About the employer
Trinity Staffing Services is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 11-3012.00
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Listing ID: bb920219-432a-43ea-92b8-cd053f038c53