Director I, Service Delivery

Job overview

The Director I, Service Delivery role is onsite in Orlando, FL. Compensation is not specified. AQUALIS provides stormwater and lift-station inspection, maintenance, and repair services focused on environmental compliance and water protection. The director leads regional service delivery and preventative maintenance operations, overseeing budgets, field quality, regulatory and safety compliance, staff development, and client satisfaction across the territory.

What you'll do

• Manage direct-report performance against KPIs and regional objectives
• execute business-unit plans
• address customer concerns and regulatory requirements
• coordinate communication across teams
• develop field-staff training
• oversee environmental, operating, regulatory, safety, and ethics compliance
• monitor deliverable quality
• support bidding events
• conduct field quality checks as needed
• approve weekly time reports and expenses.

What we're looking for

Skills & competencies

aqualis

director i

service delivery

stormwater management

preventative maintenance

field operations

environmental compliance

quality assurance

client satisfaction

orlando fl

regional travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Healthcare, vision, and dental insurance
• life, accident, short- and long-term disability insurance
• 401(k) with employer matching
• paid time off and company-paid holidays.

Why this role

Requires regional travel as needed throughout the week, a valid driver’s license, and ability to obtain and maintain DOT medical certification. Bachelor’s degree or equivalent relevant experience and 5+ years of project management are listed.

About the employer

AQUALIS is hiring for this role. Industry: Environmental Consulting Services. Sector: 54.