Retail Store Customer Service Specialist

Job overview

The Retail Store Customer Service Specialist is an onsite role based in Austin, TX, working at a Sherwin-Williams retail store. Compensation is not specified for this full-time position, which focuses on providing expert product recommendations and ensuring high levels of customer satisfaction. This role is essential to store success, as the specialist acts as a primary point of contact for wholesale and retail customers. By maintaining product knowledge and store standards, the specialist helps the team meet sales goals while delivering a high-quality customer experience.

What you'll do

• Assist customers, recommend products, resolve concerns, process sales transactions, maintain work order files, tint and mix paint, stock shelves, and assist with deliveries.

What we're looking for

Skills & competencies

full-time

day shift

austin tx

sherwin-williams

retail

sales

customer service

paint

store operations

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Rewards, benefits, and flexibility to enhance health and well-being
• opportunities to learn and develop new skills
• inclusive team environment.

Why this role

Direct retail store support with a focus on both wholesale and retail customer engagement.

About the employer

Sherwin-Williams is hiring for this role. Industry: Nursery, Garden Center, and Farm Supply Retailers. Sector: 44.