Veterinary Front Desk Associate - Customer Service Representative

Job overview

The Veterinary Front Desk Associate - Customer Service Representative is an onsite, full-time role in Fargo, ND, with scheduling flexibility for a 24/7 animal emergency hospital. Starting pay is $18.00 per hour. Red River Animal Emergency Clinic provides emergency care to pets in Fargo and beyond. This role serves as the communication link between clients and veterinary staff, helping pet owners navigate urgent and emotional situations while keeping front-desk operations organized. By coordinating care logistics, maintaining records, and processing transactions, the associate supports a clear and considerate client experience.

What you'll do

• Welcome clients and answer phone calls
• communicate with clients and veterinary staff
• maintain detailed records
• coordinate care logistics
• process payments and balance transactions.

What we're looking for

Skills & competencies

veterinary front desk associate

customer service representative

fargo nd

red river animal emergency clinic

full-time

$18/hour

veterinary emergency care

client communication

scheduling flexibility

weekend shifts

overnight hours

holiday shifts

401(k) match

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision and life insurance
• 401(k) with matching
• employee assistance program
• employee discounts
• paid time off
• uniform allowance.

Why this role

Starting wage of $18.00 per hour; benefits include health, dental, vision and life insurance, 401(k) matching, employee assistance program, employee discounts, paid time off, and uniform allowance. Shifts may include weekends, overnight hours, and holidays.

About the employer

Red River Animal Emergency Hospital and Referral Center is hiring for this role. Industry: Veterinary Services. Sector: 54.