Service Manager

Job overview

The Service Manager role is onsite in Batavia, NY. Compensation is $70,000–$95,000 per year. The position leads NY Bus Sales LLC’s Service Department. The manager coordinates daily service operations, develops the team, and improves processes to support customer satisfaction, quality, and operational efficiency. The role also organizes repair work, coordinates with other departments and vendors, and ensures compliance with applicable regulations.

What you'll do

• Lead, train, and support service staff
• manage customer relationships and resolve issues
• optimize service processes and monitor performance
• maintain quality assurance
• allocate personnel and equipment
• manage inventory and procurement
• analyze service reports
• organize and direct repair work
• coordinate with DOT, other departments, vendors, and Parts
• comply with applicable regulations.

What we're looking for

Skills & competencies

service manager

batavia ny

ny bus sales

service department

bus repair

team leadership

customer relations

quality assurance

shop operations

monday–friday

day schedule

$70k–$95k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Bonus program
• medical, dental, and vision insurance
• company-paid life insurance
• voluntary life insurance
• supplemental AFLAC benefits
• flexible spending and health savings accounts
• 401(k) with company match
• paid time off
• 10 paid holidays.

Why this role

The posting specifies Monday through Friday daytime work and minimal travel to other facilities, customer locations, seminars, and workshops.

About the employer

NY Bus Sales LLC is hiring for this role. Industry: General Automotive Repair. Sector: 81.