Front Office Manager / Assistant General Manager

Job overview

The Front Office Manager / Assistant General Manager role is onsite in Houston, TX. Compensation is not specified. The position supports front office operations and the General Manager in the overall management of hotel operations for Texas Hotel Management. The role oversees guest-facing operations and helps coordinate hotel departments, teams, service standards, and commercial performance. Its purpose is to maintain smooth daily operations, resolve guest concerns, and support hotel efficiency, guest satisfaction, and profitability.

What you'll do

• Oversee reception, reservations, check-in, check-out, guest services, and concierge functions
• coordinate room allocation and housekeeping readiness
• handle escalated guest complaints
• support the General Manager and act as Manager on Duty when required
• coordinate across departments
• monitor performance, budgets, costs, and revenue initiatives
• lead, coach, schedule, and develop teams
• support compliance with hotel policies, safety requirements, and service standards.

What we're looking for

Skills & competencies

front office manager

assistant general manager

houston tx

texas hotel management

hotel operations

front office

rooms division

guest relations

hotel leadership

revenue management

housekeeping coordination

hotel pms

weekend and holiday flexibility

Work arrangement

• Weekend coverage required

Why this role

The posting seeks 5–8 years of hotel operations experience and flexibility to work shifts, weekends, public holidays, and extended hours when operationally required.

About the employer

Texas Hotel Management is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.