Front Office Associate

Job overview

The Front Office Associate role is an onsite position based in Kissimmee, FL. Compensation is not specified for this role, which supports the operations team at Ideal Dental in providing exceptional patient-centered care. This role exists to ensure a positive first impression for all guests by managing appointment confirmations, coordinating financial agreements, and maintaining an organized office environment. The associate contributes to the team's mission by fostering strong connections with patients and supporting the overall efficiency of the dental practice.

What you'll do

• Welcome guests with a warm, friendly, first impression as their go-to point of contact.
• Deliver outstanding customer service and ensure each guest has a positive experience.
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting office environment for both the guests and team members.
• Assist with other tasks as needed to support the office and team.

What we're looking for

Skills & competencies

full-time

day shift

kissimmee fl

ideal dental

front office

customer service

dental

onsite

no degree required

medical insurance

401k

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical insurance, discounted dental benefits, paid holidays, Paid Time Off (PTO), 401K, employee scholarship program.

Why this role

Clinician-founded and clinician-led dental group with a focus on innovation and growth.

About the employer

Ideal Dental is hiring for this role. Industry: Offices of Dentists. Sector: 62.