Patient Account Representative

Job overview

Patient Account Representative is an onsite, full-time role in Tea, SD. Compensation is not specified. The position supports Orthopedic Institute’s healthcare team by helping patients with billing and payment questions. The role exists to manage patient account inquiries accurately and professionally, resolve billing issues, and coordinate with insurers and healthcare providers so patients receive clear information and account records remain complete and compliant.

What you'll do

• Speak with patients by phone to collect outstanding payments and resolve billing issues
• verify patient information and update accounts
• explain statements and payment options
• collaborate with insurers and healthcare providers on discrepancies
• document communications and payment arrangements
• follow up on unpaid accounts and escalate complex cases
• comply with healthcare privacy and regulatory requirements.

What we're looking for

Skills & competencies

full-time

patient accounts

patient billing

collections

healthcare customer service

insurance processes

billing software

tea sd

orthopedic institute

account documentation

Work arrangement

• Weekend coverage required

Why this role

The posting emphasizes patient-facing billing support, confidentiality, and knowledge of healthcare billing and insurance processes.

About the employer

Orthopedic Institute PC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.