Systems Network Administrator / Service Desk Support

Job overview

Systems Network Administrator I/Service Desk Support in Laurel, MD. This role supports the implementation, troubleshooting, and maintenance of IT systems, managing and monitoring client/server, storage, and network environments, and providing Tier 1 and Tier 2 support.

What you'll do

• Support the implementation, troubleshooting, and maintenance of IT systems
• Manage and monitor client/server, storage, and network environments
• Provide Tier 1 (Help Desk) and Tier 2 (escalation) support
• Troubleshoot system issues and apply patches, updates, and configuration changes
• Manage user accounts, password resets, VPN access, and PKI-related tasks
• Configure and maintain Windows, Linux, and UNIX systems
• Support virtualized and storage environments
• Document processes, SOPs, and troubleshooting procedures
• Contribute to reports and technical deliverables
• Use ticketing systems and internal tools to track and resolve issues

What we're looking for

Education

Bachelor’s degree in a technical field

Experience

5+ years of experience as a Systems Administrator (or similar role). Bachelor’s degree in a technical field. Experience can be used in lieu of degree. Active TS/SCI with Polygraph (required). CompTIA Security+ (current).

Skills & competencies

information technology

systems administrator

network administrator

service desk support

leidos

laurel md

full time

onsite

ts/sci

polygraph

security+

windows

linux

unix

it support

About the employer

Leidos is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.