Quality Assurance Analyst, Business Analysis

Job overview

The Quality Assurance Analyst, Business Analysis role is based in Madison, WI. Local hires may work onsite as needed, up to a few days per week; candidates elsewhere in Wisconsin may work remotely within the state. Compensation is not specified. The role supports Wisconsin Department of Transportation bureau projects and processes. The role connects business and technical stakeholders to define requirements, analyze processes, and guide solution delivery. It helps ensure that system and process changes address bureau needs and improve customer service or operating efficiency, including through quality assurance.

What you'll do

• Facilitate work prioritization with business leads
• serve as an integration point between business areas, operations, and IT
• analyze business cases and current processes
• develop and refine business and technical requirements, procedures, user stories, use cases, and test plans
• lead solution delivery and quality assurance.

What we're looking for

Skills & competencies

quality assurance analyst

business analysis

madison wi

coolsoft

wisconsin residents

remote within wisconsin

hybrid onsite as needed

oracle database

sql database

dot projects

requirements analysis

six-month contract

Work arrangement

• Weekend coverage required

Why this role

Six-month contract; candidates must currently reside in Wisconsin, and relocation is not allowed. Start date listed as January 4, 2027.

About the employer

COOLSOFT is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.