Account Associate – State Farm Agent Team Member

Job overview

The Account Associate – State Farm Agent Team Member is an onsite, full-time role in Kissimmee, FL. The posting lists compensation of $17–$25 per hour plus commission and bonuses. The role supports Ruth Pokipala’s State Farm agency in serving and retaining customers. The associate helps customers understand insurance options, address policy and billing needs, and review coverage. Through proactive follow-up and relationship building, the role supports customer satisfaction, retention, and opportunities to meet additional household coverage needs.

What you'll do

• Educate customers on available options and recommend coverage based on their needs
• meet retention, customer service, and multi-line goals
• assist with policy questions, changes, billing concerns, and coverage reviews
• conduct proactive account reviews and follow up with existing customers
• build customer relationships to support satisfaction and retention.

What we're looking for

Skills & competencies

account associate

state farm agent team member

ruth pokipala state farm agent

kissimmee fl

insurance

customer service

policy support

coverage reviews

bilingual english/spanish

florida p&c license

life & health license

$17–$25/hr plus commission/bonuses

weekends off

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekends off
• paid holidays
• paid time off
• training and development
• advancement opportunities
• commission and bonuses.

Why this role

Bilingual English/Spanish is required. Florida Property & Casualty and Life & Health licenses are required or must be obtainable. The posting states weekends off and paid holidays off.

About the employer

Ruth Pokipala - State Farm Agent is hiring for this role. Industry: Other Direct Insurance (except Life, Health, and Medical) Carriers. Sector: 52.