Bilingual Scheduling Specialist

Job overview

Bilingual Scheduling Specialist is an onsite position in El Paso, TX. Compensation is not specified. The role is a first point of contact for patients and supports appointment coordination for American Vision Partners. The specialist helps patients access care by handling inbound calls, matching appointment needs with availability and nearby locations, and coordinating with clinics and internal partners. The position requires Spanish bilingual ability and professional, empathetic communication.

What you'll do

• Handle inbound patient calls in a call-center environment
• schedule appointments based on availability and location
• communicate professionally and empathetically
• coordinate patient needs with clinics and internal partners
• meet monthly performance metrics
• maintain confidentiality under HIPAA guidelines.

What we're looking for

Skills & competencies

american vision partners

el paso tx

bilingual scheduling specialist

spanish

patient scheduling

inbound calls

call center

healthcare administration

hipaa

customer service

Work arrangement

• Weekend coverage required

Why this role

Spanish bilingual ability is required in the qualifications; NextGen experience is a plus.

About the employer

American Vision Partners is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.