Product Support Manager, Elevator
Employment type
Full-time
Work setting
On-site
Location
Moline, IL
Schedule
Day shift
Posted
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Job overview
The Product Support Manager, Elevator is an onsite role based in Moline, IL, responsible for managing technical parts inquiries and product lifecycle support for KONE. This position coordinates with global teams to ensure spare parts availability and quality for elevator systems. The role exists to resolve technical and operational challenges related to elevator components. By analyzing inventory data and supporting new product introductions, the manager ensures that KONE's maintenance and modernization solutions remain reliable and efficient for customers.
What you'll do
- Manage technical support cases
- support new product introductions
- analyze inventory and usage data
- coordinate with global supply lines
- ensure material availability
- resolve quality issues.
What we're looking for
- Skills & competencies
- full-timeday shiftmoline ilelevatorproduct supportengineeringsupply chaininventorykonetechnical support
- Work arrangement
- Weekend coverage required
Benefits & perks
- $132,100 - $173,355/year, 15% bonus target, 401k match, and comprehensive insurance.
Why this role
Requires 5+ years of experience in product support, preferably in the elevator industry.
About the employer
KONE, Inc is hiring for this role. Industry: Other Building Equipment Contractors. Sector: 23.
Additional details
- Industry sector
- 23
- Industry
- Other Building Equipment Contractors
- Occupation code
- 17-2141.00
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Listing ID: bb16f3d5-236b-4457-b60f-5a49c6e8e1d2