Helpdesk Support - Junior
Compensation
$62k – $65k /yr
Employment type
Full-time
Work setting
On-site
Location
Scott Air Force Base, IL
Schedule
Day shift
Posted
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Job overview
The Helpdesk Support - Junior is a full-time hybrid role based in Scott Air Force Base, IL, with an annual salary range of $62,000 - $65,000. This position supports the global service desk at CEdge Inc. The role provides Tier II and Tier III technical assistance to users worldwide. The support specialist will handle incident resolution, ticket triage, and account management while ensuring compliance with DoD security protocols and SLA requirements.
What we're looking for
- Skills & competencies
- full-timeday shiftscott afb ilcedge inchelpdeskjuniorit supportdodsecret clearancehybrid$62k-$65k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Full benefits package, 10 days PTO, 7 sick leaves, 11 federal holidays, 401K
About the employer
CEdge Inc is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Custom Computer Programming Services
- Occupation code
- 15-1151.00
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Listing ID: bafb1e75-2314-4b2d-b791-da0a9e1e6463