Automotive Guest Service Associate

Job overview

The Automotive Guest Service Associate role is onsite in Williston, VT, with starting compensation of $20 per hour. Berlin City Kia is part of Berlin City Auto Group, a family of dealerships serving Maine and Vermont and focused on customer and associate satisfaction. The associate creates a welcoming dealership experience by greeting and directing guests, supporting follow-up, and maintaining customer areas. The role also provides administrative and scheduling support to help coordinate customer visits and vehicle swaps.

What you'll do

• Welcome customers and direct them to the appropriate department
• contact sales and service customers about their experience
• route questions and concerns to managers
• maintain the showroom, waiting area, and customer café
• schedule and coordinate drivers for vehicle swaps
• communicate scheduling changes
• assist with customer service and administrative duties as needed.

What we're looking for

Skills & competencies

automotive guest service associate

williston vt

berlin city kia

full-time

$20/hr starting

customer service

dealership reception

customer follow-up

scheduling

vehicle swaps

showroom support

training provided

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off accruing from the first day, medical, dental, vision, life and disability insurance, 401(k) with employer contribution, wellness membership reimbursement up to $75 per month, employee discounts, training, and professional growth opportunities.

Why this role

Previous customer service, hospitality, reception, or dealership experience is helpful but not required; training is offered. The posting lists the work location as Williston, Vermont.

About the employer

Berlin City Kia is hiring for this role. Industry: New Car Dealers. Sector: 44.