Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Boaz, AL. Compensation is $15–$18 per hour. Weathers Hardware & Appliance Co. is seeking a representative to support customers and handle service requests and complaints. The role helps customers receive courteous, timely assistance by managing incoming calls, work orders, callbacks, and complaints. It also supports business development by performing marketing and sales functions to offer additional work and earn customer business.

What you'll do

• Answer incoming calls professionally and courteously
• perform marketing and sales functions to sell additional work and earn business
• complete work orders
• return customer calls
• respond to complaints
• perform other duties as needed, including cross-training in related positions.

What we're looking for

Skills & competencies

customer service

customer support calls

service requests

work orders

sales support

spanish

data entry

boaz al

weathers hardware & appliance

health insurance

paid time off

$15–$18/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health insurance, paid time off, flexible scheduling, and career advancement opportunities.

Why this role

Fluency in Spanish and at least two years of administrative experience are required.

About the employer

Weathers Hardware & Appliance Co. is hiring for this role. Industry: Hardware Retailers. Sector: 44.