Customer Relations Representative - State Farm Agent Team Member

Job overview

The Customer Relations Representative - State Farm Agent Team Member role is an onsite position based in Indianapolis, IN, offering a salary range of $58,000–$72,000 per year. This role supports a family-owned insurance agency dedicated to community service and professional growth. The role exists to provide exceptional customer experiences by managing inquiries, maintaining records, and supporting retention strategies. It contributes to the agency's success by ensuring high-quality service and fostering strong community connections.

What you'll do

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

What we're looking for

Skills & competencies

full-time

indianapolis in

customer service

insurance

state farm

4-day work week

401k

paid time off

no weekends

entry-level

$58k-$72k

Work arrangement

• Weekend coverage required

Benefits & perks

• Licensing bonus, 4-day work week, 401(k), performance bonus, PTO, training & development.

Why this role

4-day work week opportunity, health care subsidy, and company-paid training.

About the employer

Kellie Taylor - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.