Client Service Associate

Job overview

Client Service Associate is an onsite role in South Hill, VA. Pay is $14 per hour. Jackson Hewitt provides tax preparation services and training for people interested in tax-related work. The associate serves as a welcoming point of contact for office visitors and supports client engagement. By coordinating appointments, following up with clients, and providing office support, the role helps clients navigate their interactions with the tax service team.

What you'll do

• Engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times
• provide customer service and basic computer support.

What we're looking for

Skills & competencies

client service associate

jackson hewitt

south hill va

onsite

tax office

client support

appointment coordination

customer service

training and development

$14/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Advancement opportunities, training and development, 401(k), 401(k) matching, flexible schedule, corporate discounts, tax preparation training, continuing tax education, and Enrolled Agent materials and testing reimbursement.

Why this role

Prior customer service or sales experience is preferred but not required. The posting welcomes applicants regardless of work background or experience level and offers tax preparation training, continuing tax education, and licensing-related support.

About the employer

Jackson Hewitt - 3451 is hiring for this role. Industry: Tax Preparation Services. Sector: 54.