Lead Customer Service Associate

Job overview

The Lead Customer Service Associate role is onsite in Rogers, AR; compensation is described as competitive hourly pay plus bonus and commission, with no numeric rate specified. The role supports customer service and site operations at Zips Car Wash. The associate welcomes customers, promotes the Unlimited Wash Club, helps vehicles enter the wash safely, and takes keyholder responsibility for opening and closing the site while supporting a positive customer experience.

What you'll do

• Welcome and engage customers
• promote the Unlimited Wash Club
• safely load vehicles using clear hand signals
• support customer satisfaction
• maintain the site
• open and close the site for service as a keyholder.

What we're looking for

Skills & competencies

lead customer service associate

customer service

car wash

unlimited wash club

sales

vehicle loading

keyholder

rogers ar

zips car wash

bonus and commission

flexible hours

weekend availability

Work arrangement

• Weekend coverage required

Benefits & perks

• DailyPay, incentive and commission pay, flexible scheduling, tuition reimbursement, and free car washes.

Why this role

Must be at least 18 years old and able to work flexible hours, including weekends and holidays. Previous car wash industry and leadership experience are preferred.

About the employer

Zips Car Wash is hiring for this role. Industry: Car Washes. Sector: 81.