Parts & Service Support

Job overview

The Parts & Service Support role is onsite in Plover, WI; compensation is not specified. The position supports the parts and service departments at Gateway Industrial Power’s Plover branch, part of a dealership with 16 locations across Illinois, Missouri, Wisconsin, and Tennessee. The role processes work orders and customer transactions, manages parts orders and deliveries, and follows up on warranty and account issues. It contributes to timely service and parts operations while maintaining professional customer relationships.

What you'll do

• Invoice cash, credit card, check, and Comcheck work orders
• contact customers for purchase orders and past-due invoices
• receive, store, deliver, or ship parts
• process work orders and parts orders
• review warranty aging reports and customer accounts
• resolve customer queries
• and assist the parts and service departments.

What we're looking for

Skills & competencies

parts & service support

parts orders

work orders

customer service

warranty reports

account follow-up

parts delivery

plover wi

gateway industrial power

health insurance

401(k) match

monthly bonuses

boot allowance

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k) with company matching
• monthly bonuses
• company-paid short- and long-term disability insurance
• annual boot allowance.

Why this role

The posting lists health, dental, and vision insurance; a 401(k) with company matching; monthly bonuses; company-paid short- and long-term disability insurance; and an annual boot allowance.

About the employer

Gateway Industrial Power, Inc. is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.