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Customer Service - Manufacturing

HOOD CONTAINER CORPORATION · York, PA · Customer Service

Compensation

$59k – $65k /yr

Employment type

Full-time

Work setting

On-site

Location

York, PA

Schedule

Day shift

Posted

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Job overview

The Customer Service - Manufacturing role is an onsite position based in York, PA. Compensation is $59,000 - $65,000 per year, supporting the Hood Container Corporation team. This role exists to manage customer inquiries, resolve issues, and coordinate order fulfillment between production, logistics, and sales teams. The associate contributes to the company's success by maintaining strong customer relationships and ensuring operational excellence.

What you'll do

  • Respond to customer inquiries via phone and email
  • Coordinate with production and logistics teams
  • Resolve customer complaints
  • Maintain accurate records in CRM
  • Support customer service policies.

What we're looking for

Skills & competencies
full-time
day shift
york pa
customer service
manufacturing
crm
erp
logistics
$59k-$65k
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Competitive salary
  • Diverse workforce
  • Growth opportunities.

Why this role

Manufacturing industry focus; CRM/ERP experience preferred; Family-owned company.

About the employer

HOOD CONTAINER CORPORATION is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
43-4051.00
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