Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Iowa City, IA, with an annual salary of $40,000–$60,000. Brakes Plus operates automotive service stores and supports customers through vehicle service and repair. Reporting to the Store Manager, the advisor supports service department operations and customer experience. The role works with customers and service teammates, coordinates work and schedules, and monitors performance and safety to help the store deliver consistent service.

What you'll do

• Work directly with customers on sales, service, and adjustments
• supervise technicians and service personnel
• plan and schedule duties, assign work, and follow up on completion
• coach teammates
• evaluate service department performance and productivity
• manage parts inventory and outside purchases
• ensure store and shop safety
• oversee equipment layout and ensure proper inspections are conducted.

What we're looking for

Skills & competencies

automotive service advisor

customer service

service department

team leadership

parts inventory

iowa city ia

brakes plus

$40k–$60k/year

automotive operations

service scheduling

2+ years experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off, paid bereavement, and paid holidays.

Why this role

Requires at least two years of Service Advisor/Writer experience, leadership and communication skills, basic OSHA knowledge, and a valid driver’s license. Benefits include medical, dental, vision, life insurance, 401(k), disability coverage, paid time off, bereavement leave, and paid holidays.

About the employer

Brakes Plus is hiring for this role. Industry: General Automotive Repair. Sector: 81.