Customer Service Representative / Digital Key Operator

Job overview

The Customer Service Representative / Digital Key Operator role is onsite in West Jordan, UT; pay is $18–$22 per hour. The AlphaGraphics franchise provides printing, design, and shipping solutions to small businesses and consumers. The representative builds positive customer relationships by understanding needs, explaining products and services, entering orders, and coordinating requirements with the support team. The role also helps customers with charges, payments, and service questions.

What you'll do

• Serve as an internal representative and customer-facing product educator
• communicate customer requirements to the support team
• answer questions in person or by phone
• take and enter orders
• obtain complaint details
• determine service charges
• collect payments or arrange billing
• suggest relevant products and services.

What we're looking for

Skills & competencies

customer service representative

digital key operator

customer relations

printing

design

shipping

order entry

west jordan ut

alphagraphics

$18–$22 per hour

401(k) match

health insurance

paid time off

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, health insurance, paid time off, and advancement opportunities.

About the employer

AlphaGraphics - US403 is hiring for this role. Industry: Commercial Printing (except Screen and Books). Sector: 32.