Shelter Support Staff

Job overview

The Shelter Support Staff role is onsite in Portland, OR, supporting a 50-unit family shelter in Gresham, Oregon. Pay is $23 per hour. The role supports Just Compassion's shelter operations and its trauma-informed, housing-first approach. The staff member helps maintain a safe, clean, welcoming shelter and provides practical support to families and individuals. The role contributes to coordinated participant care by assisting with meals, resources, facility needs, documentation, and communication with case management and youth services teams.

What you'll do

• Support participant engagement, meal service, facility upkeep, and resource coordination
• provide participant-centered support
• help participants access hygiene items, meals, laundry, and supplies
• assist with orientations
• communicate concerns and incidents to supervisors or case managers
• prepare and serve meals and maintain kitchen sanitation
• manage inventory
• support volunteer meal service
• clean communal spaces
• set up activities and meetings
• report maintenance and safety concerns
• complete logs, shift notes, meal counts, inventory, and service documentation
• apply trauma-informed care, harm reduction, cultural humility, and housing-first principles.

What we're looking for

Skills & competencies

shelter support staff

portland or

just compassion

family shelter

overnight shift

friday sunday monday

10:00 pm–8:00 am

trauma-informed care

housing-first

meal service

participant support

$23/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible employees may receive medical, dental, and vision insurance, an Employee Assistance Program, IRA retirement savings option, paid time off, paid sick time, paid leave, wellness time, 11 paid holidays, and professional development opportunities.

Why this role

Friday, Sunday, and Monday, 10:00 PM–8:00 AM schedule; one year of related experience and high school diploma or equivalent required; food handler certification or ability to obtain within 30 days is preferred.

About the employer

Just Compassion of East Washington County is hiring for this role. Industry: Temporary Shelters. Sector: 62.